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Managed IT services is not the only option for your organization. You
may have an in-house IT specialist or maybe your corporate headquarters (if you have one) deals with the IT details, and that’s fine. Outsourcing some or all your IT operations to an MSP is a good option because small-to mid-sized businesses do not always have access to a large corporate teams of IT specialists. Outsourcing is also a good option for those who do not have the means to hire an in-house IT team or those who have been dissatisfied with the level of support offered by in-house IT. Some organizations choose not to have
an in-house IT person simply because they do not see the need but would still obviously like to have a watchful eye on the technology.
If you’re a part of an organization that believes you don’t need an
in-house IT department or outsourced IT support at all, I would highly
recommend you do your research and consider all your options. For example, how would you rate the security of your network and data? If your organization is unsure of this answer or you feel as though you may be vulnerable—remember that 40% of businesses that experience a critical IT failure go out of business within one year. Understanding your technology and being prepared are key components to the growth and success of any business.
This can vary by provider or case so make sure you have a detailed layout (on paper) of what services and benefits your organization gets from outsourcing your IT. This means you must communicate your needs with the potential provider and not make decisions too
quickly based on information you find online, one meeting, or even based on pricing alone. The best service providers will communicate to understand your businesses goals, and in turn help you understand technology so you can have the best chance at continued success.
Although specific services and benefits of outsourcing may vary, you should expect the following from any good MSP:
Help desk services
Complete network
management and support
24/7 monitoring and proactive resolution
Certified network engineers
On-site service agreements
Business Continuity & Disaster recovery
Cloud Migration
BYOD & Wi-Fi services
Data back-up and recovery solutions
IT Automation
An MSP has professionals who have the talent and training to allow you to redirect
responsibility to a committed and knowledgeable business partner. A great MSP
will provide a risk assessment report in order to identify the vulnerabilities in your network. Being physically able to understand your organization's weaknesses will give you peace of mind once the provider supplies you with a solution. Assuming your data is secure, versus knowing it is secure, can mean the difference between a prosperous organization and one that is forgotten because they never rose.
Security measures that should be in place for outsourcing IT include:
Firewall
protection
Intrusion
prevention
Spam filtering
Email encryption
Spyware/antivirus tools for both physical and virtual environments
Don't have a second thought about your technology. Understanding what is available to
a business and the lengths technology has to boost efficiency, is the first step in ensuring the continued success of a business. To get the ball rolling on where to start for your organization, Sign up with Swasthi Computers LLP.